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Medicare Basics
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Need a Replacement Card? Order a Medicare Card by Phone or Online
If you lose your Medicare card, you can obtain a replacement card by phone at 1-800-772-1213 or online at the Social Security Administration web site. If you get benefits from the Railroad Retirement Board, call your local RRB office, or call 1-800-808-0772. Make sure you have your Medicare number ready when you call. You should receive your new card in about four weeks.
New to Medicare?
You will receive your Medicare card in the mail 3 months prior to eligibility. The Medicare card will include your name, Medicare claim number, the type of coverage you have (Part A, Part B, or both), and the date your coverage starts.
Using Your Medicare Card
Show your card whenever you get medical care. This will assure that a claim for payment is sent to Medicare. Make sure to use your exact name and claim number. If you are married, your spouse will have his or her own card and claim number. Never let anyone else use your Medicare card, and keep the number as safe as you would a credit card number. Take your card with you when you travel, and have it handy when you call about a Medicare claim.
