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Ombudsman   Information


Centralina Area Agency on Aging/
Ombudsman Program

PO Box 35008
Charlotte, NC  28235
704-348-2714


Debi L. Lee, Lead Regional Ombudsman
Anson, Gaston, Mecklenburg Assisted Living
704-348-2714


Linda Miller, Regional Ombudsman
Cabarrus, Mecklenburg Nursing Homes, and Stanly
704-348-2712


Cindy Kincaid, Regional Ombudsman
Iredell, Lincoln, Rowan, and Union
704-348-2715

We also have a quarterly newsletter that can be found at www.centralina.org/aaa/ombudsmanoutlook/newsletter/ 

The Centralina Ombudsman are also available to do presentations on long term care issues including placement to any group or organization. 

What is a Long-Term Care Ombudsman ?

The Long-Term Care Ombudsman
One of the best sources of information is your local long-term care ombudsman. Nationwide, there are more than 500 local ombudsman programs. Ombudsman visit nursing homes on a regular basis -- their job is to investigate complaints, advocate for residents, and mediate disputes. Ombudsman often have very good knowledge about the quality of life and care inside each nursing home in their area.

Ombudsman are not allowed to recommend one nursing home over another. But when asked about specific nursing homes they can provide information on these important subjects:
the results of the latest survey,
the number of outstanding complaints,
the number and nature of complaints lodged in the last year,
the results and conclusions of recent complaint investigations.
In addition, the ombudsman may provide general advice on what to look for when visiting the various area nursing homes.

 

 

State Phone Number
Alabama (334) 242-5743
Alaska

(907) 563-6393

Arizona (602) 542-4446
Arkansas (501) 682-2441
California (916) 323-6681
Colorado (303) 722-0300
Connecticut (203) 424-5200
Delaware (302) 453-3820
Dist. of Columbia (202) 662-4933
Florida (904) 488-6190
Georgia (404) 657-5319
Hawaii (808) 586-0100
Idaho (208) 334-2220
Iowa (515) 281-5187
Illinois (217) 785-3143
Indiana (317) 232-7134
Kansas (913) 296-6539
Kentucky (502) 564-6930
Louisiana (504) 925-1700
Maine (207) 621-1079
Maryland (410) 225-1074
Massachusetts (617) 727-7750
Michigan (517) 336-6753
Minnesota (612) 296-0382
Mississippi (601) 359-4970
Missouri (573) 751-3082
Montana (406) 444-5900
Nebraska (402) 471-2306
Nevada (702) 486-3545
New Hampshire (603) 271-4375
New Jersey (609) 984-7831
New Mexico (505) 827-7663
New York (518) 474-0108
North Carolina (919) 733-3983
North Dakota (701) 224-2577
Ohio (614) 644-7922
Oklahoma (405) 521-6734
Oregon

(503) 378-6533

Pennsylvania (717) 783-7247
Rhode Island (401) 277-2858
South Carolina (803) 737-7500
South Dakota (605) 773-3656
Tennessee (615) 741-2056
Texas (512) 438-2633
Utah (801) 538-3924
Vermont (802) 748-8721
Virginia (804) 644-2923
Washington (206) 838-6810
West Virginia (304) 558-3317
Wisconsin (608) 266-8944
Wyoming (307) 322-5553
Puerto Rico (809) 721-8225

 

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